Aug 28 2008

What is sorry.google.com?

Filed under: Security » Spyware, Software » Web Applications,

Tools:

Google prevents automated queries

Sorry.google.com is the page Google serves you (or an application) when you fail to answer it's human-verification question. Google has instituted this new policy - randomly checking to see if queries submitted to it (ie. searches) are done by human beings (as opposed to software applications). The purpose of this is two-fold. On the one hand, blocking the search query and redirecting the user to sorry.google.com alerts the user to potential spyware on their PC; on the other hand, it prevents users from utilizing software to query the Google search engine.

Google protects you from spyware

On the sorry.google.com page, you'll see Google recommending you run anti-virus and anti-spyware checkers. Why? If spyware is present on your computer, it may be accessing the Internet, and will often execute Google queries. If Google detects this, instead of giving the application what it's looking for, it will block the request and serve the sorry.google.com page instead. On this page you'll see recommendation for you to scan and clean your PC in the event of an infection.

Google blocks Google ranking and utility tools

Just because you see the page sorry.google.com doesn't mean your PC is infected with spyware. It's also possible that you have a browser plugin (Firefox add-on) or software utility installed, such as a Google ranking checker, that performs regular Google queries. Since Google randomly executes human verification, the utility will get caught, and eventually the sorry.google.com page will get served.

While this reduces the load on Google's servers, it also prevents software and utilites that rely on the Google API and querying capabilities to function. Bottom line, if you're repeatedly getting this error, you should run an anti-spyware utility (such as SpyZooka), first, and then check your browsers for plug-ins (such as Google rankings tools, etc.) and other software that might be accessing the Internet and querying Google.

Google "Sorry"

Submitted by a visitor from afar on Thu, 2008-10-09 18:52.

Well F**K this!

After using Google for 10+ years, suddenly access is restricted
for no good reason?

Time to switch to another search engine.

Bye!

Sorry Google!

Submitted by a visitor from afar on Tue, 2008-11-18 05:06.

Ah, I was wondering about that Google Sorry page. What a pain in the butt - but I suppose if it's helping my computer get infected I should be grateful. Oh, how we all bow down to the almighty Google...

Spybot S&D

Submitted by a visitor from afar on Tue, 2008-11-18 00:26.

There are various editions of anti spy ware products but choose only Spybot S&D, which is better than others and it is also FREE to download.

Give Google A Break

Submitted by a visitor from afar on Sun, 2008-12-14 19:25.

Google is good. Things can get annoying, yes, but they are getting big and still look out for their users.

Rob Miller

Switch to Yahoo. It's good and not annoying like Google search

Submitted by a visitor from afar on Tue, 2008-12-16 15:27.

Dang I hate it when I find no spyware nor virus on my system, refresh my computer, but the Google sorry page still pops up say it's sorry. I am switching to Yahoo and it's working fine now. Thank you Yahoo and good bye Google.

Google Error!

Submitted by a visitor from afar on Fri, 2009-01-23 08:34.

Few days back I was checking my web design and all of a sudden, I encountered an error. It said something was wrong with my browser - "access denied to Google servers." I assumed it to be some sort of Google Error page. Later, however, it fixed itself. Any idea what it could be? Was it something wrong with my firewall or did Google really go down (which I find hard to believe).

Google Sorry Page

Submitted by a visitor from afar on Wed, 2009-05-13 01:02.

I must say Google does a better job of handling errors in ways that humans can understand than I've seen other services do. At least you're not simply "mysteriously" locked out of the site - you're given instructions on how to fix the problem in a way a non-technical person can understand. If only Microsoft could learn from this...

WTF?

Submitted by a visitor from afar on Sun, 2010-02-07 23:10.

What kind of comment is that? You're a F***!

It's also important!

Submitted by a visitor from afar on Sun, 2009-05-24 01:29.

When you start a website - keep track of these sorts of stats - such as your Alexa ranking, the amount of traffic & page views, the number of pages that Google or Yahoo have indexed, the number of links they show - it's hard to know where you're going with your website unless you can see progress - and you can't see progress unless you know where you once were.

Google is genius

Submitted by a visitor from afar on Tue, 2009-06-16 09:35.

And this is another thing I didn't know about Google. I have to admit that the guys who invented this research machine are totally intelligent. Congratulations to them and I hope that they will keep up the good work because their competitors are also working hard to make some room for themselves.

Almighty Google

Submitted by a visitor from afar on Sat, 2009-08-22 07:10.

Even if I type the Captcha

Submitted by a visitor from afar on Wed, 2009-12-09 20:52.

Even if I type the Captcha correctly many times, it never goes beyond the sorry.google.com URL.

sorry.google.com

Submitted by a visitor from afar on Tue, 2009-12-29 09:13.

This is an example of a safety measure which forfeits itself by being too strict (or being not perfect?) My fully patched XP Professional PC is protected by Avira Premium Security Suite which reports: "no infection" but the Internet not being accessible hurts our business.

Who can we hold responsible? Reminds me of Kafka. No use giving my email address; it's not accessible!

Stop the sensationalism

Submitted by a visitor from afar on Mon, 2010-02-15 09:22.

Seriously, you have to type in a captcha and you're in. You don't lose your connection to the Internet and others don't lose connection to you. I'm not saying it doesn't suck, but come on man. Be real.

LPC

Submitted by a visitor from afar on Fri, 2010-02-19 06:57.

If anyone have problem then LPC

I don't care

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