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We recently had a problem where the root email address associated with a few domains was being spoofed to death. This was on domains that were merely setup to forward to another domain. That is, they had no user email accounts setup (with exception of the root account, which cannot be deleted), no forwarders setup, no catch-all (a catch-all address "catches" emails that arrive at the server but cannot find a matching user or email address), and no auto-responders (auto-responders are setup to automatically respond with a pre-written message to messages that target a specific email address. An out of office message is a type of auto-responder). Nevertheless, emails continued to pour in. These emails were all the result of spoofing attempts.
Spoofing refers to fraudulent e-mail activity in which the sender address and other parts of the e-mail header are altered to appear as though the e-mail originated from a different source.
There is no real way to stop spoofing except to delete the messages as they arrive. To accomplish this, you can simply define a filter that will delete messages based on specific values in the email message header. In our case, we set the header to delete messages sent from the MAILER-DAEMON address.
A mailer-daemon address is used to process bounce messages. In other words, messages that have not reached a recipient. A bounce message (or failed Delivery Status Notification (DSN) message) is an automated electronic mail message from a mail system informing the sender of another message about a delivery problem. The original message is said to have bounced. By filtering out and deleting all messages from the mailer-daemon on your server that processes these messages as they arrive, you should prevent your mailbox from filling up and potentially having your account suspended for going over your disk space quota.
We're going to show you how to filter spoof messages in Horde, a common webmail utility used in the Cpanel interface. A similar approach should be available to set filters in any server/ webmail environment.
Voila
You should have gotten rid of your spoofed email messages. Any new spoof email messages that arrive will be promptly deleted.
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This is a pretty bad
This is a pretty bad solution, MAILER-DAEMON email is for error reporting.
If a user puts this into place, if they accidently send an email to say a friend, and misspell the email address, they will never see the legitimate
email from mailer-daemon to notify them that they made a mistake.
Similarly, if the recipient has another error with their account, stopping delivery, the user sending the mail will never know their mail didn't get thru ...
Domains with no mailboxes setup
True, if you have mailboxes setup. But note in our example that the domain has no user boxes setup, and the mail received at the root domain is simply taking up disk space.
But let's say user mailboxes are in place. In that case you'll want to install and configure spam filter software. If you're in an open source Cpanel environment, you should have spam assassin at your disposal. Out of the box, it may not stop a lot of spam, but if you let it learn over time, or jump start it by importing a ruleset, it's not a bad anti-spam solution.
Our recommendation, if you don't have the time to mess with email setup and configuration, and to reduce the hassles of dealing with shared hosting server email issues (such as blacklisting) is to use Mailtrust. Contact us for promotions we can extend your way.